• Jitendra Singh

Client System Information on View Desktops


When we are into some VDI related issues and trying to trouble shoot the same. We often need client system information where user is trying to connect remote VDI from.

User have choice of client systems as Thin Client, Laptop, Desktop Mobile device etc. When some issue happens, question is how to know all client System information like IP address,host-name,Client Made model , Client types , Username , Domain etc.

When a user connects or reconnects to a View desktop, Horizon Client gathers information about the client system and View Connection Server sends that information to the remote desktop.

View Agent writes the client computer information to the system registry path HKEY_CURRENT_USER\Volatile Environment on remote desktops that are deployed on single-user machines.

For remote desktops that are deployed in RDS sessions, View Agent writes the client computer information to the system registry path HKCU\Volatile Environment\x, where x is the session ID, on the RDS host.

Above information is really help full when trouble shooting view issues related to client system

#horizonview

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