Some times we need to enable debug logs on vidm appliance to trouble shoot issues related to authentication, Directory sync or even communication between service and connectors. follow below steps to enable DEBUG level logging on to VIDM appliance: login to appliance using sshuser and su to root Navigate to /us/local/horizon/workspace/config location and look for files & folders using ls -altr command. open hc-log4j.properties file with a text editor using command vi hc-log4j
We can create custom monitor and response that can be configured at Network Load balancer Level to determine if VIDM service is up or not. We can create our custome string that Load balancer will monitor and if unable to get response conclude that service is not available hence stop passing the traffic to the node where service is down. Follow below steps to configure custom monitors: Login to VIDM connector/ UI appliance which needs to be monitored for service availability.